Empathy and unconditional positive regard. The person needs to be able to put themselves in the other person's shoes and try to imagine how they feel with the current situation and they need to accept the person's feelings about a situation whether they agree with it or not. Even if the situation the person is in seems trivial to the one given advice, it obviously is important to the person asking or they would not be asking for advice. The person giving the advice should also be able to take advice and criticism from others. Do you think what kind of personality the people given advice should have?
Empathy and acceptance of other people's current emotional state are imperative prerequisites.
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